Rocky Mountain Bear Paw

Here at Shoot Roots, we take pride in the quality of our products and want you to be satisfied with your purchase. Returns Returns are accepted within 30 days of delivery for eligible items. To qualify for a return: The item must be unused and in its original condition. The item must be returned in its original packaging when possible. Proof of purchase or order confirmation is required. Non-Returnable Items: The following items are not eligible for returns or refunds: Custom-made or personalized products Digital products or downloadable content Gift cards Clearance or final sale items Items damaged through misuse, neglect, or normal wear and tear Damaged or Incorrect Orders If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery. Include your order number and photos of the item and packaging so we can resolve the issue as quickly as possible. Refunds Once your return is received and inspected, we will notify you of the approval or denial of your refund. If approved: Refunds will be issued to the original payment method. Please allow 5–10 business days for the refund to appear on your account, depending on your financial institution. Shipping costs are non-refundable unless the return is due to our error or a defective product. Return Shipping Customers are responsible for return shipping costs unless: The item was defective The item arrived damaged or if an incorrect item was shipped. We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items. Exchanges are available for defective or damaged items, subject to product availability. Contact us if you have questions about a return, refund, or exchange, please contact us at: Email: shoot.roots.llc@gmail.com Business Name: Shoot Roots Website:shootroots.com We appreciate your support of our small business and will do our best to make things right if an issue arises.